INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What time is check-in and check-out?

Check-in is at 2:00 PM and check-out is at 12:00 PM (noon). Early check-in or late check-out may be available upon request, subject to availability.

How far is the hotel from the beach?

We are conveniently located in Bang Tao, just a short drive from the beautiful Bang Tao Beach. Our team can provide directions and local beach recommendations.

Do you provide airport transfer?

Yes, we offer private van transfer service to and from Phuket International Airport. Please contact us in advance to arrange your pickup.

Do you offer motorbike rental?

Yes, motorbike rental is available for guests who want to explore Phuket independently. Our team can also recommend the best routes and local attractions.

Is breakfast included?

Please check your room rate details or contact us directly for information about breakfast inclusion.

Can you arrange tours or activities?

Absolutely! As locals with over 23 years of experience in Phuket hospitality, we’re happy to recommend and help arrange tours, restaurant reservations, and activities tailored to your interests.

Is the hotel family-friendly?

Yes, we welcome families and can accommodate guests of all ages in our comfortable, home-like environment.

Do you have Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available throughout the property.

What is your cancellation policy?

Cancellation policies vary depending on your booking rate and season. Please refer to your booking confirmation or contact us directly for specific details.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS